Managing your Leads
Gaining inbound leads in the first place can be hard work, but if they’re not managed well, all that effort could be wasted. The problem is that lead handling is time-consuming and needs to be managed cleverly, with many business owners struggling to find the time to do it.
Converting Leads into Customers
The lead management programme we offer at CleverVine is designed to convert leads into customers, all while freeing up your time to look after the day-to-day running of the business. We do this by forming a personal connection with them, taking the time to understand who they are and what they need from you. We know that it doesn’t end with simply getting new customers on board though, so we strive to retain them and ensure they use your services time and time again.
Researching your Business
As always, investigative research is at the heart of our approach. We start by observing what you’re doing at the moment and learning about your business, before putting together a prototype lead handling process tailored to you. Once underway, we monitor our activity closely, making adjustments when needed, and report back regularly on our findings.
We can take care of awkward matters like compiling project briefs and configuring phone systems. Our programme also offers the ultimate in flexibility – we won’t ask you to commit to a contract, and with just a month’s notice, you can increase or decrease the level of support you need from us.
If you would like to discover more about our lead management programme, we’d love to talk to you. Why not give us a call or fill in our contact form?